faq.
home machine(s):
You can find the pricing for the Linea Mini here.
You can find the pricing for the Linea Micra here.
You can find the pricing for the GS3 AV & MP here.
You can find the pricing for the Pico Grinder here.
Yes. The Linea Micra, Linea Mini, and GS3 can all be plumbed in.
All home machines purchased from La Marzocco Home comes with 24-month home use only warranty from date of purchase with the registered buyer. Warranties are checked by serial numbers.
Whilst your warranty is valid regardless, registering your warranty via our online form makes any warranty claims quicker and easier to manage.
Yes. The Linea Micra and Linea Mini can have mains-pressure pre-infusion if plumbed in, or pre-brewing is using the water reservoir. Both are adjustable in the app.
Yes. The Linea Micra and Linea Mini can have mains-pressure pre-infusion if plumbed in, or pre-brewing is using the water reservoir. Both are adjustable in the app.
The La Marzocco Acaia Brew-by-Weight Lunar scales are only compatible with the Linea Mini and do not currently work with the Linea Micra.
Yes. For more information, please refer to the instruction manual.
The Linea Micra is designed and dedicated for home use ONLY. Any use outside of a home setting will void your warranty.
Yes. The Linea Mini and GS3 AV/MP are designed for home and commercial use.
Factory colour* options are black, white, red, yellow, blue, grey, and stainless steel. *Subject to availability.
Factory colour* options are black, white, red, yellow, blue, grey, and stainless steel. *Subject to availability.
Yes. Every machine is tested before dispatch by in-house La Marzocco technicians at our Parnell workshop.
purchasing:
Our machine shipping rate is $80 incl GST NZ wide.
Absolutely, we welcome collections from our Parnell Workshop, Monday to Friday 9am – 4.30pm.
Shipping timeframes depend on location, we can give you a fairly accurate timeframe once we know location.
No, we do not. please find our other country websites here.
Yes you can, please get in touch with what parts you require.
We have a number of roaster partners that sell our machinery, along with our showroom in Parnell there are machines available to Demo in Wellington, Christchurch and Dunedin.
You can buy a La Marzocco home machine direct from La Marzocco Home, or one of our resellers.
Yes. Accessories are available for purchase on the la marzocco home website here.
A deposit will secure a machine order, you can either pay a deposit and remainder prior to dispatch of the machine or in one payment. Fully payment must be received prior to collection or dispatch.
Yes. They are also available online and on the app.
maintenance:
It’s recommended to clean the dispersion screen and screw daily. It’s recommended to backflush the brewing system weekly. For more information, please refer to the instruction manual or app.
It should take around 5 – 10 minutes to clean the machine with espresso cleaner powder.
Water must meet La Marzocco specifications or it may void the warranty. Please refer to your instruction manual.
It’s recommended to have your machine professionally service every 12 months. To book a service please find it here.
We work with a number of local technicians in the regions and can usually recommend a local tech that has experience on our machines.
It is recommended to have your machine serviced by a qualified, licensed, and experienced electrical technician.
It is recommended to have your machine plumbed in by a qualified, licensed, and experienced plumber or technician.
coffee:
It’s recommended that you have a grinder and grind only what you need to brew. Fresh is best!
We do not sell coffee beans. Reach out to one of the many wonderful NZ coffee roasters.
You can find our coffee tutorials here.
Please find our Pico grinder tutorials here.
Here is a Dialing in a Mazzer mini grinder video tutorial.
You can find our steaming milk tutorials here.
extra:
We offer complimentary initial barista training at our Parnell Showroom with any La Marzocco Home espresso machine purchase.
You can find tutorials and steps on how to connect here. There are also step by step instructions on the La Marzocco Home App on how to connect to your espresso machine.
Our showroom is at 2A York Street, Parnell, Auckland 1052
You can book a demo at our La Marzocco Showroom, or at one of our resellers.
Call 09 307 2060 or email home.nz@lamarzocco.com for assistance.